Engineer, Backup and Disaster Recovery Deployment

Ottawa, Canada
Full Time
Canada - Information Technology
Mid Level
About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.  Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers.  Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather look to develop valuable skills that ignite their passion and lead to a CAREER.  If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview
At Thrive, a BDR Deployment Engineer is responsible for deploying Thrive’s backup and disaster recovery services and products to new and existing clients.  These include:
  • Onsite Backup Appliances
  • Disaster Recovery
  • M365 and Azure Backup
  • Azure Site Recovery
This position’s primary objective is to expedite service activations through efficient task completion with a focus on excellent customer service and technology best practices.  A BDR Deployment Engineer will work with Deployment Engineers, Project Managers and Thrive clients to accomplish those goals and objectives.

Responsibilities
  •  Deployment of Thrive Services related (but not limited to) the following:
    • Backup and Disaster Recovery, specifically Veeam and Zerto
    • AvePoint solutions
  • Ability to handle diverse computing environments in a wide cross section of business clients
  • Analyze and document an unfamiliar client environment while assessing the quickest path to service deployment
  • Work through the project process to drive deployments to a successful outcome by:
    • Working at the direction of Deployment and Project Managers to complete engineering tasks in adherence to a standard deployment process.
    • Assist in completion of Support Handoff requirements to allow for long term maintenance by the Thrive Service Desk
  • Communicate directly with customers on project plans, potential impacts, and testing procedures.
  • Demonstrate excellent time management skills to accomplish multiple ongoing projects.

Qualifications
  • Bachelor’s Degree, Technical Degree or equivalent work experience
  • 2-4+ years of Administrative and/or Deployment experience with Veeam, Zerto and/or Avepoint platforms
  • 2-4+ years of workstation, network, and/or server support experience
  • Experience with monitoring and remote management tools
  • Self-motivated with ability to work both independently and in a team environment
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*